This is an illustrative composite example that shows a typical program structure. It does not describe a specific named client.
The challenge
The company previously shipped physical Diwali hampers to offices in multiple cities. Every year, the admin team spent weeks coordinating vendors, dealing with late deliveries to remote employees and replacing damaged boxes.
Employee feedback showed that many hampers went unused, and remote staff felt left out when deliveries arrived after Diwali.
The approach
- Grouped employees into three tiers: all employees, people managers and leadership.
- Offered a menu of marketplace, sweets, fashion and electronics brands for all employees, with gold coin cards added for leadership.
- Used Orbit's quote builder to add each brand with its own denomination and quantity per tier.
- Scheduled digital delivery for the Monday of Diwali week with a message from the CEO.
Brand mix
| Category | Share of program |
|---|---|
| Marketplace | Largest share |
| Fashion | Significant |
| Sweets & food | Moderate |
| Electronics | Moderate |
| Gold coins (leadership) | Small |
Outcomes
- Every employee — including remote staff — received their gift on the same day.
- The admin team avoided warehousing, packing and courier coordination.
- Employees chose brands that suited them rather than receiving identical hampers.
- Finance received a single consolidated invoice for the program.
For the first time, our remote team members felt as included in Diwali as people in the office.— Head of HR (illustrative)